Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing and using the ESSENCE website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.

Product Information

We strive to provide accurate product descriptions and images. However:

  • • Colors may vary slightly due to screen settings
  • • We do not warrant that product descriptions are error-free
  • • All perfumes are 100% authentic from authorized sources
  • • Decants are professionally transferred from original bottles

Orders and Pricing

All orders are subject to acceptance and availability:

  • • Prices are subject to change without notice
  • • We reserve the right to refuse or cancel orders
  • • Order confirmation does not guarantee acceptance
  • • Payment must be received before order processing

Shipping and Delivery

Shipping terms and conditions:

  • • Delivery times are estimates, not guarantees
  • • Risk of loss passes to you upon delivery
  • • We are not responsible for shipping delays
  • • International orders may incur customs fees

Returns and Refunds

Our return policy:

  • • Returns accepted within 30 days of delivery
  • • Products must be unopened and in original condition
  • • Opened fragrances cannot be returned due to hygiene
  • • Refunds processed within 5-7 business days
  • • Return shipping costs are the customer's responsibility

User Accounts

When you create an account with us:

  • • You are responsible for maintaining account security
  • • You must provide accurate and complete information
  • • You are responsible for all account activity
  • • We may suspend accounts that violate these terms

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of ESSENCE or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

Limitation of Liability

ESSENCE shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount you paid for the product.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, contact us at:

Email: [email protected]
Address: 123 Fragrance Lane, New York, NY 10001